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How to Use NCpedia Resources and Get Search Help

Ways to Get Help for Using NCpedia

Here are ways to help you get the most from NCpedia and to support your research needs. From live support by real librarians to subject collections and search features, check them out!

Get help from a librarian

Explore Popular NC Topics

Citing NCpedia & Copyright

How to Search

NCpedia is supported and staffed by real librarians!

NCpedia is the online encyclopedia of North Carolina, and it is supported and staffed by librarians at the Government & Heritage Library at the State Library of North Carolina. 

This page provides support and information for helping you get the most from the resource and for getting search help if you may need it. Librarians at the Government & Heritage Library and NCpedia have made a number of help features available for visitors. These include live CHAT, email, and viewer posted comments to NCpedia articles. 

These support features are staffed by real librarians, not by robots! Librarians are available to help researchers during general business hours Monday through Friday 9 a.m. to 5 p.m. Generally librarians do not answer personal questions or share personal information. They want to keep the conversation focused on your questions about North Carolina to help you find what you're looking for fast!! 

For more in-depth information about NCpedia and its history, please visit this article: About NCpedia

Etiquette for CHAT, email and posting viewer Comments

Please be courteous and respectful when interacting with NCpedia social features such as CHAT, email, and posting viewer Comments. Librarians will terminate chats if language is inappropriate, abusive, or disrespectful. Use of abusive or offensive language may cause your location to be blocked from NCpedia chat.

In addition, abusive and inappropriate language in viewer Comments posted to NCpedia will not be published. Emails to library staff that include abusive or inappropriate language may also not be answered by library staff. Please note that the content of chats and emails is subject to the Public Records Law of North Carolina.

Please try to keep your questions focused on your search for North Carolina information! Librarians generally do not answer personal questions and they want to help you find information as quickly as possible!

For a full list of chat etiquette tips for NCpedia CHAT, please visit this page:









For APA citations, what would be the author and date of articles on this cite? For example,




Thank you for visiting NCpedia and sharing your question.

I am referring it to Reference Services at the NC Government & Heritage Library. A reference librarian will contact you shortly to try to help with this.

Best wishes,

Kelly Eubank

Government and Heritage Library


Is this site "open source?" Can I use it with my students (cut and paste sections) if I don't teach in North Carolina?


Dear Michelle,

Please look at our "citing sources" ( page to learn how to use NCpedia articles.

Francesca Evans, Government & Heritage Library


I was told my great grandmother Bessie Chavis migrated north to Robeson County from near Mccoll, S.C. I was told she was Waccamaw indian. Do you know where I could possibly find a census with her name to find out if this is true. She migrated with my grandfather Alec or Alex Sauders maybe in the early 1900s. Thank you.


I will send your question on to the reference department at the Government and Heritage Library. They can help you more there.

Erin Bradford, Government and Heritage Library


Thank you but I never received this link. Can you please resend


Hi Melissa. We responded to you via email April 22, 2019. 

Erin Bradford, Government and Heritage Library

Add a comment

PLEASE NOTE: NCpedia provides the comments feature as a way for viewers to engage with the resources. Comments are not published until reviewed by NCpedia editors at the State Library of NC, and the editors reserve the right to not publish any comment submitted that is considered inappropriate for this resource. NCpedia will not publish personal contact information in comments, questions, or responses. If you would like a reply by email, note that some email servers, such as public school accounts, are blocked from accepting messages from outside email servers or domains. If you prefer not to leave an email address, check back at your NCpedia comment for a reply. Please allow one business day for replies from NCpedia. Complete guidelines are available at